Penalty Charter

A list of offences and appropriate penalties imposed by Hyderabad Metro Rail (HMR) in compliance with Metro Act are listed below. This is to ensure that every passenger is aware of his / her responsibility to pay for his/her travel, as decided by Metro rail authorities. This policy is also available at our ticketing offices and at our Customer Care Centers at all stations.

HYDERABAD METRO RAIL - PENALTY CHARTER

Type of Penalty Description Time Limit Amount of Penalty
Ticket less travel Passenger travelling without authorized ticketAnytimeRs 50 Penalty + Rs. 60 max. Fare
Over Travelling Passenger travelling beyond destination AnytimeDifference amount between destination station & actual exit station
Over Staying - Within station Passenger - Entry and exit in same station Up to 30 min form the time of Entry - No Penalty
Penalty Rules on overstay in same station

30 min - 1.5 hr = 30 Rs
from 1.5 hrs - 2.5 hrs = 60 Rs
from 2.5 hrs - 3.5 hrs = 90 Rs
from 3.5 hrs - >= 4.5 hrs = 120 Rs
Over Staying - Beyond origin station Passenger - Entry and exit in different stations Up to 2 hrs form the time of Entry - No Penalty
Penalty Rules on overstay in different station

2 hrs - 3 hrs = 30 Rs
from 3 hrs - 4 hrs = 60 Rs
from 4 hrs - 5 hrs = 90 Rs
from 5 hrs - >= 6 hrs = 120 Rs