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Frequently Asked Questions (FAQs) are related to following topics. Patrons are requested to click on concerned link for the query.

  • Tickets & Fares
  • Security
  • Helpline (24x7)/ Complaint/Suggestion
  • Facilities at Stations and inside Trains.
  • Luggage
  • Feeder Bus
  • Miscellaneous

Q 1. What is a token?

Ans. A token is a valid ticket used for single journey travel.

Q 2. From where can I purchase token for travelling in Metro Trains?

Ans. Tokens are available across all ticketing windows and Ticket Vending Machines (TVMs) at Metro stations.

Q 3. How many types of tokens/cards are available in Delhi Metro?

Ans. Following types of tickets/cards are available to perform journey in Delhi Metro:

S. No.

DMRC FARE MEDIA

AMEL FARE MEDIA

1

Single Journey Token

Single Journey Token

2

2 Smart Card

Return Journey Token

3

Tourist Card (1 day or 3 days)

Smart Card

4

Trip Card (30 and 45 trips)

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